Privacy Policy

WeView Energy Co., Ltd. (collectively, “WeView”, “we”, “us”, and “our”) respects your privacy. We treat your personal data with strict confidence and in compliance with data protection law. Please read the following to learn more about our Privacy Policy (“this Policy”). This Policy applies to WeView websites, products, and services that display or provide links to this Policy.

This Policy describes how WeView processes your personal data, but it may not address all possible data processing scenarios. WeView may inform you of product- or service-specific data collection through supplementary policies or notices provided before collection.

At the same time, if you do not agree with this policy or refuse to provide relevant information, please immediately stop visiting, browsing and using this website. However, when you continue to visit this website, you are deemed to agree to the relevant contents of this policy.

This Policy includes information on the following points:

  1. Definitions
  2. How We Process Your Personal Data
  3. How we use Cookies and similar data
  4. How We Disclose Personal Data
  5. How to Access & Control Your Personal Data
  6. How We Protect and Retain Your Personal Data
  7. Third-Party Providers and Their Services
  8. Updates to This Policy
 

1. Definitions

Personal data means any information relating to a natural person (the data subject) who can be identified, directly or indirectly. The following data will be submitted directly to us when you use our website, products or services and interact with us: when you create a WeView account or contact us for support; or we obtain the date via recording how you interact with our website, products, or service, for instance, by technologies like Cookie.

Processing means any operation which is performed on personal data, such as collection, recording, organization, structuring, storage, adaptation or any kind of disclosure or other use.

2. How We Process Your Personal Data

We will collect data that you submit directly when you contact us through the website, including name, business name, job title, address, email address, mobile phone number, etc. We also collect information you provide to us and the content of messages you send to us, such as queries you enter or questions or information you provide in order to obtain customer support.

You have the option of not providing us with personal data, in which case we may not be able to provide you with the relevant products or services or respond to or resolve the questions you have.

In the following, we describe how we process your personal data.

  1. Fulfill your transaction or service request, or to provide the information you request (such as marketing materials for products or services, white papers), and to provide technical support.
  2. With your consent, we will contact you to send you information about products or services that might be of interest to you, or to invite you to participate in our events, market surveys or satisfaction surveys. You can unsubscribe at any time if you do not wish to receive such information.
  3. Providing personalized user experience and contents for you
  4. Conduct internal audits, data analysis and research to improve our products and services
  5. Troubleshooting errors when you choose to send us error details
  6. Protect the security of our products, services and customers or users, and implement and improve our and fraud prevention programs.
  7. Comply with and enforce applicable legal requirements, relevant industry standards or our policies.

Non-identifiable data, which refers to data that cannot be used to determine personal identity like the visit status of our website, could also be collected and utilized by WeView. We would be devoted to improving our service and to better meeting the needs of customers by collecting these data and understanding how users browser our website, purchase our products and enjoy our service. WeView may decide to collect, use, process, transfer or disclose non-identifiable data for other purposes. We will try our best to divide your personal data and non-identifiable data and use both separately.

Your data would still be regarded as personal data supposed that your personal data have mingled with non-identifiable data. When WeView collect your personal data, requirements of applicable laws would be complied with, and affairs would be processed on an appropriate basis of legality, including:

  1. Process your personal data for the performance of the contract when responding to your transaction or service request;
  2. Processing your personal data based on your consent;
  3. When contacting you, conducting marketing or market research, processing your personal data for the purpose of improving our products and services, implementing and improving our anti-damage and anti-fraud programs, etc., we will be based on our or third party’s legitimate interests. These legitimate interests include enabling us to manage and operate our business more effectively and to deliver our products and services; protecting the security of our business, systems, products, services and customers; internal management, compliance with internal policies and processes; other legitimate interests we describe in this policy.
  4. We may also process your personal data based on compliance with and enforcement of legal obligations.

  

3.How we use Cookies

3.1 Cookies

Cookie is a plain text file stored by a network server on a computer or mobile device. Cookie content can only be retrieved or read by the server that created it. Each Cookie is unique to your web browser or mobile application. Cookie usually contains identifiers, site names, and some numbers and characters. The purpose of WeView enabling Cookie is the same as that of most websites or Internet service providers to enable Cookie, that is, to improve the user experience. With the help of Cookie, websites, you can remember the user’s single access (using session Cookie) or multiple access (using permanent Cookie). By means of Cookie, websites, you can save settings such as the language of a computer or mobile device, font size, and other browsing preferences. This means that the user does not need to reconfigure the user preference settings at each visit. WeView will not use Cookie for any purpose other than that stated in this policy.

3.2 Website beacons and pixel tags

Besides Cookies, we also employ other comparable technologies such as website beacons and pixel tags on our website. For instance, the emails we dispatch to you might incorporate click-through URLs that connect to the content on our website. Once you click on the link, we monitor the click to assist us in comprehending your preferences for products and services and enhancing customer service. A website beacon typically constitutes a transparent image embedded within a website or email. With the aid of the pixel tags in the email, we can determine whether the email has been opened. In case you do not desire your activities to be traced in this manner, you can unsubscribe from our mailing list at any point.

If you use our website, you consent to the use of cookies, website beacons and pixel tags as described above.

 

4. How We Disclose Personal Data

Where certain services are provided by WeView authorized partner, we will share your personal data with that partner as described in this policy. We will sign a confidentiality agreement with the relevant partners in accordance with the law, requiring them to process your personal data in accordance with this policy and other necessary confidentiality and security measures. The relevant partners are only entitled to provide services on their behalf according to our instructions, and we are liable to you for their fiduciary acts within the scope of the mandate.

In the case of applicable legal requirements or in response to legal proceedings, WeView may also disclose your personal data to relevant law enforcement or other government agencies. In some jurisdictions, your personal data may also be disclosed to the trading party if WeView are involved in reorganization, consolidation or bankruptcy and liquidation proceedings. WeView will also disclose your data where there is a reasonable need, such as for the execution of the contract and what we believe is necessary and appropriate to prevent physical damage or loss of property or to investigate possible or actual illegal acts.

 

5. How to Access & Control Your Personal Data

You should ensure that all personal data submitted is accurate. WeView is dedicated to maintaining the accuracy and completeness of personal data and keeping the data up to date.

To the extent required by applicable law, you may (i) have the right to access certain personal data we maintain about you, (ii) request that we update or correct inaccuracies in that data, (iii) object or restrict our use of your personal data, and (iv) ask us to delete your personal data from our database.

If allowed by applicable laws, you have the right to withdraw your consent at any time when WeView processes your personal data based on your consent. However, withdrawal does not affect the legitimacy and effectiveness of how we process your personal data based on your consent before the withdrawal is made; nor does it affect any data processing based on another justification other than your consent.

To exercise these rights, please give your feedback to us. Your written request may be required for security. We may decline the request if we have reasonable grounds to believe that the request is fraudulent, unfeasible or may jeopardize the privacy of others.

 

6. How We Protect and Retain Your Personal Data

The security of your personal data is important to us. We use appropriate physical, management, and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. WeView is committed to protecting your personal data; however, please note that no security measure is perfect.

We will retain your personal information for no longer than is necessary for the purposes stated in this Policy, unless otherwise extending the retention period is required or permitted by law. The specific data storage period may vary with scenario, product, and service.

 

7. Third-Party Providers and Their Services

To ensure fluid and comfortable user experience, you may receive content or web links from third parties other than WeView, its partners and/or its contractors. WeView does not have the right to control such third parties, but you can choose whether to use the links, view the content and/or access the products or services provided by third parties.

WeView cannot control the privacy practices and data protection policies of third parties that are not subject to this Policy. When you submit personal information to such a third party, please read and refer to the privacy protection policy of the third party.

 

8. Updates to This Policy

WeView reserve the right to update and amend this Policy at any time. We will publish the latest version on this website if there are something changed about our Private Policy. And supposed that some major modifications are amended, we may notify you through different channels, for instance, posting a notice on our website or sending you direct notification.

When we process your personal data in accordance with this Privacy Policy, our entities that respond to your requests, contact you, provide you with products or services, or enter or are about to enter into a contract with you are the controllers of the relevant personal data.

 

Last updated: October 2024